Skip to content
Certopact certopact
← Articles Identity verification

How do you verify a visitor's identity?

30 Jun 2026 5 min read

Verifying a visitor's identity means confirming the person is who they claim to be — before you let them in — rather than just recording what they wrote down. Here's how it actually works.

The steps

  • Capture details and consent — name, host, purpose, and consent to verify.
  • Check against an authoritative source — in India, verify against Aadhaar (online OTP or offline OVSE) or pull issuer-signed documents from DigiLocker.
  • Match the name — name-match scoring flags mismatches a glance would miss.
  • Match the face — Live Face compares a selfie to the photo in the verified record.
  • Decide and log — admit, flag or escalate, and keep a consent-based, exportable record.

Why a logbook doesn't count

A signed logbook records a claim, not a verified identity — see why logging isn't identity verification. Verification replaces trust with proof.

Doing it well

Keep it consent-first, store the minimum (never the full Aadhaar number), and use offline verification where connectivity is unreliable. Aadhaar visitor verification in Certopact Entry does all of this in under two minutes. General information, not legal advice.

Stay in touch

Get a heads-up on new articles, customer stories and events from Certopact.

See Certopact verify a visitor in minutes.

Book a 30-minute demo. We'll walk through Entry, Access and offline verification on your use case.